Privacy Policy

1. Introduction

Plated ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application ("App").

2. Information We Collect

We may collect the following types of information:

Information You Provide

• Account information (email address, name)
• Recipe content you create or save
• Notes and cooking preferences
• Feedback and support communications

Automatically Collected Information

• Device information (device type, operating system)
• App usage data and analytics
• Crash reports and performance data

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the App
• Sync your recipes and data across devices
• Improve and optimize the App experience
• Respond to your inquiries and support requests
• Send important updates about the App
• Detect and prevent fraud or abuse

4. Data Storage and Security

Your data is stored securely using industry-standard encryption and security measures. We use trusted third-party services for data storage and processing. While we strive to protect your information, no method of electronic transmission or storage is 100% secure.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist in operating the App (subject to confidentiality obligations)
• When required by law or to respond to legal process
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

6. Your Rights and Choices

You have the right to:

• Access and download your personal data
• Correct inaccurate information
• Delete your account and associated data
• Opt out of non-essential communications
• Withdraw consent where applicable

To exercise these rights, please contact us at hello@withplated.com.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the App. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

8. Children's Privacy

The App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. Third-Party Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page. Your continued use of the App after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@withplated.com.